Privacy Policy

This Privacy Policy explains how Don't Get Pickled ("we," "us," or "our"), an app operated by Pickleball Grip Doctor (pickleballgripdoctor.com), collects, uses, and protects your information when you use our app and related services (the "Service").

1. Information We Collect

Account information

When you create an account, we collect your email address, password (stored securely as a hash), and an optional display name.

Profile and warm-up data

To personalize your warm-up plan, we collect the information you provide during onboarding, including biological sex, age range, fitness level, play frequency, current injuries or pain points, and goals.

Usage and session data

We store your completed warm-up sessions, exercises, schedule preferences, and progress so you can sync across devices.

Technical data

We automatically collect basic technical information such as device type, browser, IP address, and approximate location for security, analytics, and abuse prevention.

2. How We Use Your Information

• Provide, personalize, and improve your warm-up experience.
• Authenticate your account and keep it secure.
• Sync your sessions and progress across devices.
• Send transactional emails (account confirmation, password reset, important service updates).
• Send marketing emails about products, tips, and offers from Pickleball Grip Doctor (pickleballgripdoctor.com) — see Section 3.
• Diagnose issues, prevent fraud, and comply with legal obligations.

3. Marketing Emails

By creating an account, you agree that we may send you marketing emails from Pickleball Grip Doctor (pickleballgripdoctor.com), including product news, training tips, promotions, and special offers.

You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email, or by contacting us at the address in Section 11. Unsubscribing from marketing emails does not affect transactional emails required to operate your account.

4. How We Share Information

We do not sell your personal information. We share information only with:

• Service providers who help us operate the app (hosting, authentication, email delivery, analytics) under confidentiality obligations.
• Pickleball Grip Doctor for the marketing communications described in Section 3.
• Authorities when required by law, subpoena, or to protect rights, safety, or property.
• A successor entity in the event of a merger, acquisition, or sale of assets.

5. Data Retention

We keep your account and profile data for as long as your account is active. If you delete your account, we delete or anonymize your personal data within a reasonable period, except where retention is required by law (e.g., tax, fraud prevention).

6. Security

We use industry-standard safeguards including encryption in transit (HTTPS), secure password hashing, and access controls. No system is 100% secure, and you use the Service at your own risk.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, export, or restrict use of your personal information. To exercise these rights, contact us at the address in Section 11. We will respond within the time required by applicable law.

8. Children's Privacy

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

9. International Users

Your information may be processed in the United States or other countries where we or our service providers operate. By using the Service, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be communicated through the app or by email.

11. Contact Us

Questions, requests, or unsubscribe issues? Contact us at:
Pickleball Grip Doctor
Website: pickleballgripdoctor.com
Email: support@pickleballgripdoctor.com